Cookies on likes-kopen.nl

We use technical cookies that the shop needs to work. Only with your consent do we also use our own cookies and similar technologies (to see where visits and orders come from, including customer invitations and our e-mails, and to suggest products after your order) and those of two other companies: Google (Google Analytics, for statistics and, if you also allow marketing, for Google’s advertising services) and Richpanel (the live chat, which then loads straight away and sees what you view). This involves processing personal data such as your IP address, information about your device and the pages you view. If you close this notice with the X without making a choice, we use technical cookies only. Your choice applies for 6 months; you can change it and withdraw your consent at any time under “Cookie settings” at the bottom of every page. More in our privacy policy

Contact

Questions about an order, a product or your account? The live chat is the fastest way to reach us.

Customer service

  • Live chat: Monday to Friday 9:00 to 20:00 and Saturday 9:00 to 16:00 (Central European Time). You find the chat at the bottom right of every page.
  • Email: support@likes-kopen.nl

We usually reply within an hour, in English, Dutch, German or French. If your question is about an order, please include your order number.

Your order status

You can see how far your order is yourself, without contacting us.

Check the status

Many questions are already answered in the frequently asked questions.

Complaints

Not satisfied? Let us know in the live chat or at support@likes-kopen.nl. You get a confirmation that we received your complaint, and a full answer within 14 days. If we need more time, we’ll tell you.

With our 100% satisfaction guarantee you get your money back within 90 days of delivery if you’re not satisfied.

Can’t sort it out with us? We are a member of Webshop Keurmerk, the Dutch trust mark for online shops, where you can report a complaint about a member shop: Likes-kopen.nl at Webshop Keurmerk.

Company details

Trading name: Likes-kopen.nl
Company: Huge Upward LTD
Registration number (Companies House, United Kingdom): 12360848
Address: 20-22 Wenlock Road, London N1 7GU, United Kingdom
Phone: +31 85 06 06 818
Email: support@likes-kopen.nl

Read more about who we are on About us.

Mazie Anne Cabug, customer serviceJane Peteros, customer service

Need help with your order?

Mazie and Jane from our customer service team help you through the live chat (Monday to Friday 9:00 to 20:00, Saturday 9:00 to 16:00) or by email at support@likes-kopen.nl. We usually reply within an hour, in Dutch, English, German or French. Meet our team.

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