{"id":51125,"date":"2014-07-20T18:55:07","date_gmt":"2014-07-20T17:55:07","guid":{"rendered":"https:\/\/www.likes-kopen.nl\/contact\/"},"modified":"2026-09-21T22:53:21","modified_gmt":"2026-09-21T21:53:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.likes-kopen.nl\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p class=\"lk-lead wp-block-paragraph\">Questions about an order, a product or your account? The <a href=\"#rp-customer-widget-home\" class=\"lk-chat-link\">live chat<\/a> is the fastest way to reach us.<\/p><h2 class=\"wp-block-heading\">Customer service<\/h2><ul class=\"wp-block-list\"><li><strong><a href=\"#rp-customer-widget-home\" class=\"lk-chat-link\">Live chat<\/a>:<\/strong> Monday to Friday 9:00 to 20:00 and Saturday 9:00 to 16:00 (Central European Time). You find the chat at the bottom right of every page.<\/li><li><strong>Email:<\/strong> <a href=\"mailto:support@likes-kopen.nl\">support@likes-kopen.nl<\/a><\/li><\/ul><p class=\"wp-block-paragraph\">We usually reply within an hour, in English, Dutch, German or French. If your question is about an order, please include your order number.<\/p><h2 class=\"wp-block-heading\">Your order status<\/h2><p class=\"wp-block-paragraph\">You can see how far your order is yourself, without contacting us.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.likes-kopen.nl\/en\/check-order-status\/\">Check the status<\/a><\/div><\/div><p class=\"wp-block-paragraph\">Many questions are already answered in the <a href=\"https:\/\/www.likes-kopen.nl\/en\/faq-frequently-asked-questions\/\">frequently asked questions<\/a>.<\/p><h2 class=\"wp-block-heading\">Complaints<\/h2><p class=\"wp-block-paragraph\">Not satisfied? Let us know in the <a href=\"#rp-customer-widget-home\" class=\"lk-chat-link\">live chat<\/a> or at <a href=\"mailto:support@likes-kopen.nl\">support@likes-kopen.nl<\/a>. You get a confirmation that we received your complaint, and a full answer within 14 days. If we need more time, we&#8217;ll tell you.<\/p><p class=\"wp-block-paragraph\">With our 100% satisfaction guarantee you get your money back within 90 days of delivery if you&#8217;re not satisfied.<\/p><p class=\"wp-block-paragraph\">Can&#8217;t sort it out with us? We are a member of Webshop Keurmerk, the Dutch trust mark for online shops, where you can report a complaint about a member shop: <a href=\"https:\/\/www.keurmerk.info\/webwinkel\/likes-kopen.nl\/\" target=\"_blank\" rel=\"noopener\">Likes-kopen.nl at Webshop Keurmerk<\/a>.<\/p><h2 class=\"wp-block-heading\">Company details<\/h2><p class=\"wp-block-paragraph\">Trading name: Likes-kopen.nl<br>Company: Huge Upward LTD<br>Registration number (Companies House, United Kingdom): 12360848<br>Address: 20-22 Wenlock Road, London N1 7GU, United Kingdom<br>Phone: +31 85 06 06 818<br>Email: <a href=\"mailto:support@likes-kopen.nl\">support@likes-kopen.nl<\/a><\/p><p class=\"wp-block-paragraph\">Read more about who we are on <a href=\"https:\/\/www.likes-kopen.nl\/en\/about-us\/\">About us<\/a>.<\/p><div class=\"lk-support-box lk-support-box--block\"><span><img decoding=\"async\" src=\"https:\/\/www.likes-kopen.nl\/wp-content\/uploads\/2026\/09\/mazie-anne-cabug-likes-kopen.webp\" alt=\"Mazie Anne Cabug, customer service\" width=\"64\" height=\"64\" loading=\"lazy\"><img decoding=\"async\" src=\"https:\/\/www.likes-kopen.nl\/wp-content\/uploads\/2026\/09\/jane-peteros-likes-kopen.webp\" alt=\"Jane Peteros, customer service\" width=\"64\" height=\"64\" loading=\"lazy\"><\/span><div><p><strong>Need help with your order?<\/strong><\/p><p>Mazie and Jane from our customer service team help you through the <a href=\"#rp-customer-widget-home\" class=\"lk-chat-link\">live chat<\/a> (Monday to Friday 9:00 to 20:00, Saturday 9:00 to 16:00) or by email at <a href=\"mailto:support@likes-kopen.nl\">support@likes-kopen.nl<\/a>. We usually reply within an hour, in Dutch, English, German or French. <a href=\"https:\/\/www.likes-kopen.nl\/en\/about-us\/\">Meet our team<\/a>.<\/p><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Questions about an order, a product or your account? The live chat is the fastest way to reach us. Customer service We usually reply within an hour, in English, Dutch, German or French. If your question is about an order, please include your order number. Your order status You can see how far your order [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-51125","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/pages\/51125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/comments?post=51125"}],"version-history":[{"count":1,"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/pages\/51125\/revisions"}],"predecessor-version":[{"id":870711,"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/pages\/51125\/revisions\/870711"}],"wp:attachment":[{"href":"https:\/\/www.likes-kopen.nl\/en\/wp-json\/wp\/v2\/media?parent=51125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}